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Shipping & Returns

Shipping and Payment Policy
Sunie.com usually ship within 2 days after receiving cleared payment.
Sunie.com accept Credit Card(call 775-636-7621), Paypal, Money Order, Check, or bank wire transfer payment. United States Fund required in all payments. Paypal payment requires confirmed shipping address. Credit Card payment requires match billing and shipping address.

Money Back Guarantee/Refund Policy
All merchandise unless otherwise indicated may be returned within 30 days from the original order date for a refund. A return authorization number is required for all returns. Contact Us No shipping and handling fee refund or shipping cost will be deducted from final refund. Return must in original package in like new condition. Returns may be subject to a 15% restocking fee. Buyer is responsible for shipping the items to us.(Nevada, USA)

Technical Support Policy
Sunie.com free Tech Support: Phone 775-636-7621(60 Days), Support Contact Us, email support@sunie.com
Some manufactures and venders also porvide support on some items on top of Sunie.com support. ex: Flexi provides 90 days phone support.

Warranty Policy
For warranty repair, buyer is responsible for all shipping cost to and from Sunie.com.(Nevada, USA) We will cover the parts & labor. For most of the repairs, we can provide parts instead of shipping the whole machine back and forth. Warranty does not cover wearable parts and do not cover misuse of the item.
Warranty is not available for international customers, but we can provide support and supply replacement parts.

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